Warranty and support claim

One short form. Tell us what happened, add a photo or two, and we reply within one business day.

It is in your order confirmation email.
One photo of the whole mirror and one of the fault helps most. Up to 25 MB each.
Polished vanity with a lit mirror

Two years on the LED, driver, demister, glass and frame, with return freight on approved claims.

What happens next

We reply within one business day. Most electrical faults are fixed with a replacement module sent to you. If the glass needs replacing we arrange collection and a new unit.

+61 452 289 070. Monday to Friday, 9am to 5pm AEST